Big CONTEST SCAM running by India Today Book Club and BagItToday.com

My Booking ID 880089684 and 880090016

My Order Number TELESALES/0GA100008124 and TELESALES/0GA100008212

Payment Date: 12th Mar. 2010 and 13th Mar. 2010

Item: Samsung OMNI Pro B730 Mobile and Philips Home Theatre

Sales Person: Mr.Asim and Miss.Lila

Hi!

I like to inform you all that India Today Book Club is a BIG BIG SCAM Company and now they are with Contest SCAM!

They are running more that Rs.10Lacs Contest and for the same they and their sales persons call you and tell you that you are guaranteed winner of Rs.10,000 or Rs.30,000 or Rs.2Lac + price! And to confirm and get your price you required to purchase a product from them.

They call you many time + after purchase the next day other person from their sales team again call you and give you more (higher) amount of winning confirmation and again tell you to purchase new product!

They tell that you get your winning price on 31st Mar.2010 by Check OR DD.

I also received this type of phone call. First their sales team member Mr.Asim tell me that I am in Top 10 Winner List and I guaranteed get Rs.10,000 Price if I place order. After 2-3 times his confirmation I place a Order for Samsung Omni Pro B730 Mobile. He confirm me that I get winning price confirmation within 15-20min of my purchase payment. I paid using ICICI Bank Credit Card.

But I not get any winning price confirmation on same day!

Again their sales team member Miss.Lila call me on next day and tell me that I am now selected for Rs.30,000 guaranteed price! And now I am Top 5 list. She also confirm me that I get this change because One day back I placed a order for mobile. I tell her that I required winning confirmation details and she give me assurance that I defiantly get winning details within 20min of my new order payment. So, again I place a new order for Philips Home Theatre system.

But I not get any email in 12-24hrs! And again on next day their team member call me that I am now winner of Rs.2Lac+ price!!! So, first I tell him to confirm my Rs.30,000 price by email. But he said that they have no user rights to send email! Also he tell me that their all phone calls are recorded by IndiaTodayBookClub for security purpose and I guaranteed get Rs.2 Lacs price. But I not place new order and send email to their all team members on "feedback@indiatodaybookclub.com;order@indiatodaybookclub.com;response@indiatodaybookclub.com;ashish.bagga@intoday.com;Baljeet@intoday.com;esther@intoday.com;Kiranjyot.chhabra@intoday.com;malcolm.mistry@intoday.com;mohan.sivanand@intoday.com;Neeti.Rajput@intoday.com;Nidhi.mehta@intoday.com;payal.puri@intoday.com;photo.itp@intoday.com;prabhdev.singh@intoday.com;pragya.rashmi@intoday.com;psanghhsoffice@intoday.com;RATNAM@intoday.com;sunil.raina@intoday.com;Tb.kaveri@intoday.com" with all details.

I get reply from Mr.Piyush that "With reference to your mail we would like to inform you that your both orders 880089684 and 880090016 is under process from our end we request you that kindly wait for some days you will receive the same soon." BUT NO Winning Price details !!!

So, Again I send email and tell them to confirm my winning price. Because I only place this both order get winning money.

I get reply after 2 days from Sonia that "We apologize for the inconvenience caused to you. With reference to your mail, we would like to inform you that we are not providing any cash prize along with the order." !!!

So, I send email and tell them that I also recorded all this three phone calls and I have recording of this all 3 phone calls. If I not get confirmation within next 48hrs than I am going to file a consumar case against their company.

After this step they start calling me on my cell and tell me that its not possible to confirm winning amount by email! But I get Rs.10,000 guaranteed price! So, I tell them that I req. Rs.30,000 and also required price confirmation by email.

After this their team head call me and tell me that they are sorry for all this and they are going to take step against their sales team member. But this is not true that I get price! Its a competition and I just get entry by placing order!

Means this all is a BIG cheating!

So, I tell them that I am not at-all interested in product. And I want refund.

Still they send me a Phillips home theater ! But I not accepted it and return it.

They still not refunded my amount to credit card. But my credit card provider "ICICI Bank" team confirm me that if I not get refund that they process my charge back.

It's my luck that I paid using Credit Card PLUS I recorded their phone call! Otherwise nothing !

It's better to purchase from local shop instead of this types of cheating sites. They are running BagItToday site with same types of offers. But if you search google you get many scam case against them!

You loose your money + valuable time + Did not get product or get wrong product + Not get gift or price as per their offer!

So, be careful and DO NOT PLACE any order...

Thanks for reading...

Regards,

Siddharth Shah

Holiday voucher fraud by IndiaTodayBookClub.com

Subject: holiday voucher

PLEASE REPLY OTHERSISE I WILL TAKE LEGAL ACTION AGAINST YOU
 
Dear Sir/Madam,
 
I,aashish agarwal employee of quality traders, market no. 3 bhilwara rajasthan
has sent you payment through credit card for my holiday booking about 9
months back AMT RS. 5949 and has given three option of different dates,but
i have not recieved any information regarding this till today
and even nobody picks up the phone no.-08040554870.
Please look in this matter,my details are given below
HOLIDAY VOUCHER NO ----- ITBC 001400

INVOICE NO.--------------- 0RA090046745TS
ITBC MEMBERSHIP NO,-------0929249

thankz,
aashish agarwal
quality traders
market no. 3 bhilwara
rajasthan
094133-55552

India Today Book Club - a fraud organisation of India Today Group

I was enticed to book on-line some Cds of classical singers by paying the whole amount to Living Media India Ltd. through credit card. on 29.09.08. I was alloted order no.OGA080113329 & membership no.ITBC 08655054. I was promised to get the delivery within 3-4 weeks. But more than 5 months have passed & I'm yet to get the delivery. I have mailed atleast 20-30 times to all of them including ITBC CEO Vivek Gaur & Prabhu Chawla. As per their demand, I have sent both hard & soft( scanned) copies of the credit card statement. But each time it seems they are playing with me as each time a new person is answering my mail & requesting me to send all relevant details. I have concluded , they are cheats & robbing people with a mask of India Today group. This organisation must be banned & must compensate for the mental agony & the money they have taken with full interest.
 
Pitabas Nayak

BagitToday.com BIG Fraud Site

I recount my experience experience below and I would also like to warn everyone from making any purchases from this site for the major reason that they risk divulging all their personal information to strangers which was strangely available to their arbitrary sales staff.
2.Also there is no clear mechanism of order tracking/ cancelling the order.
3. The staff is adept at giving wrong information just to grab orders.
4. The problems will never be redressed satisfactorily.
This is the worst and most hellish experience of online shopping that i had.

I was trying to place an online order for Reebok track suit online on bag it today website on 03/02/10 which was aborted by me . However within half hour of the aborted transaction, I got a call from India today book club who told me that since my order did not go through online, I can place my order on the phone. (This is blatant information stealing... i was stupid enough to ignore it that time and now i am regretting)
 
The staff thus solicited an order through phone and I placed an order through my credit card for a Reebok track suit, size Small on 03/02/2010. Since it is my first order on the site, I had also been promised the free Reebok Watch. I was also informed that the order will be delivered within 15 days and that i will receive a confirmation of my order placement on sms as well as in my e-mail.
However no confirmation happened either on mail or phone . Finally I phoned the so called customer care helpline on 09/02/2010 where i was told that "my order is not punched in the system" . However, my credit card was debited on 03/02/2010!! On not receiving any satisfactory reply on phone, I emailed them immediately with all details. i got a reply the next day, hwoever i was told that i will not be getting the promised free watch as the order was not online.
following this, I asked them to cancel my order immediately to which i was told that my order is already "completely processed" so it cannot be cancelled . however i can "refuse to accept the parcel" when it arrives.(!!) However. i am told that the parcel will arrive in 21 days!!

The cheating/ fraud is evident besides the following issues :
1. the wrong information provided to me at the time of placing the order : To top it the "customer care" is refusing to acknowledge this. On 11/02 when i asked them to check the phone records for 03/02..i was told that it will take "10 days" to retrieve phone records. on telling them that the complaint was already logged on 09/02 when i had called and emailed for the first time, , i was told that there is no record of that call and since i had not spoken to the person currently handling the call.! This is PITS!
2. If the telesales departments is different from online shopping, Why is my online order/information available to them who called me within half hour of my incomplete online transaction and had access to all the information like my address etc. which I had provided online. Since the "scheme" applicable is not the same, they should not have any access to this information. To top it all they gave me completely wrong information even on repeatedly confirming.
3. Refusing to cancel the order forthwith when it is not despatched.
4. No mechanism of cancelling the order.
5. The telephone call on 3/2/10 when the original order was solicited should be traced and analysed for all the false statements given by their staff.

Alert all customers, India Today Shopping Book club is biggest cheater

My order no. OGA090077543/ Bag it Today

I have got a call from India Today shopping (Bag it today) sale deptt. on dtd. 06.12.09 that i m the one of prize winner out of first three against their prize scheme of 08lac and to qualify that i have to purchase a samsung mobile or a digital camera and they also inform me that i will get one reebok watch and a gift coupan of Rs.5000/- for purchase some surat jwellery.

Secondely their advertisment mail also showing free gift near about Rs.14 thousand.

When i got my delivery on 16th dec 09, i was surprised to note that their is not any gift with my mobile set and they mention to go site of bookclub to claim it.

Ok , i do that and when i go in this site , they r giving offer of 02 days of holiday in hotel and for which they again demanding rs800/- for service.

On phone they have also not confirm me that they will adding Rs.499/- for courier.

And also note this samsung mobile is easily available in market in Rs.8500/-

If i add RS.9000/- of mobile cost + 500/- courier charges than it comes Rs.9500/- and they charge from Rs.10098/- and they r not giving detail of this amount to me.

I had sended three reminders to them but they r not replying to me.

Because they all r the cheaters.

My Demand from them:-

1.My reward of Rs. 08 lac / 04 lac / or 01 lac as their sale person confirm me ( as per him it is 110% confirm )

2.my free gift watch

3.my jwelley coupan

4.and inform we what is the detail of Rs 10098/- u charged from me.


As i m not a rich person belonging to middle class and they taken my hard work money by misguiding me.

DINESH VYAS
09783902914

Non refund from india today book club

Non refund from india today book club

This is with ref to my Order # 110039626 dated 09th Sept' 09 for a Samsung Star Touch Phone worth Rs. 9498, the order for which was cancelled on 15th Sept'09 due to the inept handling of my case and also due to circumstances beyond my control.

On cancellation, i was told by the customer support executive that the refund of the money to my credit card account will take 25 - 28 days. It is nearly 35 days and i am yet to receive the refund for the same. I have been regularly writing to India Today Book Club on their email id which was given to me by the customer support executive i.e. itbc@indiatodaybookclub.com for which i have not been getting any response from their side. The call centre no that they have displayed is pathetic, you are put on hold for such a long time that you lose patience. Sometimes i have been kept on hold for nearly 30 mts and they have not responded and had to disconnect my line.

Is India Today book club really a part of the INDIA TODAY GROUP, if so then the respect that i had for this group has gone. I also request you to please give me the email id of the chairman of the group, so that i can write to him highlighting my case and also take up the case of the others in ensuring that they work in a more professional manner.

Hope that ITBC will respond to this complaint and ensure that my refund is effected on an immediate basis.

thanks and best regards,
Ramkumar

Fraud India Today Book

Dear Sir,

In the month of November i received a call from India Today Book Club, where the executive informed me a offer for Rs.3198.00, that i can go to any place in India in 3 - 5 star rated hotel for 2 nights 3 days stay free, with lunch and dinner and with to and fro air ticket. When i confirm yes, after few days i received a courier contaiing CDs and Novels amounting to Rs.3198.00. When my son refused the courier the courier person said it is free of cost. After that i informed the India today book club several times via email, i was told to send the parcel back and they will refund it. But when i sent the parcel by courier it was returned and the courier person said that it was refused. i have sent many emails but no reply. These people have cheated me and i want my money back. Kindly please help. The details of Invoice sent and my membership No.is ITBC09150293.

Please help me in this.

Regards.
Sanjay Walankar